<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Chara,<div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>The version of Chimera you are using is quite old and it can no longer reach HTTPS web services (like the "align chain sequences" web service) because its SSL implementation is out of date. Please upgrade to the current version of Chimera and things will work.</div><div class=""><br class=""></div><div class=""><div class="">--Eric</div><div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Eric Pettersen</div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>UCSF Computer Graphics Lab</div></div><div class=""><br class=""></div><div class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Apr 29, 2022, at 8:16 AM, Chara Spanou via Chimera-users <<a href="mailto:chimera-users@cgl.ucsf.edu" class="">chimera-users@cgl.ucsf.edu</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class=""><div class="yahoo-style-wrap" style="font-family:times new roman, new york, times, serif;font-size:16px;"><div dir="ltr" data-setdir="false" class="">Dear all,</div><div dir="ltr" data-setdir="false" class=""><br class=""></div><div dir="ltr" data-setdir="false" class="">After performing the structure comparison of 2 structures using the "MatchMaker" tool of the chimera software,</div><div dir="ltr" data-setdir="false" class="">I need to run an alignment of the structure sequences using the "align chain sequences" tool of the chimera.</div><div dir="ltr" data-setdir="false" class=""><br class=""></div><div dir="ltr" data-setdir="false" class="">Unfortunately, I am getting the following error message in the reply log that persists for weeks:</div><div dir="ltr" data-setdir="false" class=""><br class=""></div><div dir="ltr" data-setdir="false" class=""><div class=""><div class="">Traceback from web service request (connection setup):</div><div class="">Traceback (most recent call last):</div><div class=""> File "C:\Program Files\Chimera 1.12\share\WebServices\opal_client.py", line 11, in __init__</div><div class=""> self._setup(serviceName, opalURL, sessionData)</div><div class=""> File "C:\Program Files\Chimera 1.12\share\WebServices\opal_client.py", line 50, in _setup</div><div class=""> self.sudsClient = Client(self.serviceURL + "?wsdl", **kw)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\client.py", line 115, in __init__</div><div class=""> self.wsdl = reader.open(url)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 150, in open</div><div class=""> d = self.fn(url, self.options)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\wsdl.py", line 136, in __init__</div><div class=""> d = reader.open(url)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 74, in open</div><div class=""> d = self.download(url)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 92, in download</div><div class=""> fp = self.options.transport.open(Request(url))</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\https.py", line 62, in open</div><div class=""> return HttpTransport.open(self, request)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\http.py", line 67, in open</div><div class=""> return self.u2open(u2request)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\http.py", line 132, in u2open</div><div class=""> return url.open(u2request, timeout=tm)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 437, in open</div><div class=""> response = meth(req, response)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 550, in http_response</div><div class=""> 'http', request, response, code, msg, hdrs)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 469, in error</div><div class=""> result = self._call_chain(*args)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 409, in _call_chain</div><div class=""> result = func(*args)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 656, in http_error_302</div><div class=""> return self.parent.open(new, timeout=req.timeout)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 431, in open</div><div class=""> response = self._open(req, data)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 449, in _open</div><div class=""> '_open', req)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 409, in _call_chain</div><div class=""> result = func(*args)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 1240, in https_open</div><div class=""> context=self._context)</div><div class=""> File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 1197, in do_open</div><div class=""> raise URLError(err)</div><div class="">URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)></div><div class=""><br class=""></div><div class="">Typically, if you get a TypeError, it's a problem on the remote server</div><div class="">and it should be fixed shortly. If you get a different error or</div><div class="">get TypeError consistently for more than a day, please report the</div><div class="">problem using the Report a Bug... entry in the Help menu. Please</div><div class="">include the traceback printed above as part of the problem description.</div><div class="">Traceback from web application request:</div><div class="">Traceback (most recent call last):</div><div class=""> File "C:\Program Files\Chimera 1.12\share\WebServices\appWebService.py", line 48, in _initApp</div><div class=""> self.backend = Backend(service, url)</div><div class=""> File "C:\Program Files\Chimera 1.12\share\WebServices\opal_client.py", line 21, in __init__</div><div class=""> raise NonChimeraError("Web service appears "</div><div class="">NonChimeraError: Web service appears to be down. See Reply Log for more details.</div><div class="">Service 'opal:ClustalOmegaService' is unavailable. See Reply Log for more details.</div><div class=""><br class=""></div><div dir="ltr" data-setdir="false" class="">Can you please help?</div></div><div dir="ltr" data-setdir="false" class=""><br class=""></div><div dir="ltr" data-setdir="false" class=""><br class=""></div><div dir="ltr" data-setdir="false" class="">Thanks a lot for your time,</div><div dir="ltr" data-setdir="false" class="">Chara</div></div></div></div>_______________________________________________<br class="">Chimera-users mailing list: <a href="mailto:Chimera-users@cgl.ucsf.edu" class="">Chimera-users@cgl.ucsf.edu</a><br class="">Manage subscription: <a href="https://www.rbvi.ucsf.edu/mailman/listinfo/chimera-users" class="">https://www.rbvi.ucsf.edu/mailman/listinfo/chimera-users</a><br class=""></div></blockquote></div><br class=""></div></body></html>