[Chimera-users] PROBLEM ABOUT BLAST PROTEIN

[Eric Pettersen]

Also, the "Proxy Authentication Required” in the error message may indicate that your site is using a proxy web server.  In such a case you may need to provide info about the proxy server to Chimera.  Use Favorites->Preferences and change the “Category” in the resulting dialog to “Web Access”.  In that panel, enter the information about your proxy server.  Click “Save” afterward so that Chimera remembers the information in future sessions.

—Eric

	Eric Pettersen
	UCSF Computer Graphics Lab


> On Jul 18, 2017, at 10:34 AM, Conrad Huang <conrad at cgl.ucsf.edu> wrote:
> 
> Hi, Rosie.
> 
> Can you please try visiting
> 
> http://webservices.rbvi.ucsf.edu/opal2/dashboard <http://webservices.rbvi.ucsf.edu/opal2/dashboard>
> 
> in a browser from your computer?  If you get a similar error, then I suspect that there may be some sort of network configuration at your location that requires setup for accessing certain web sites, including the Chimera web services site.  Thanks.
> 
> Conrad
> 
> On 7/18/2017 2:46 AM, Rosie Spera wrote:
>> Dear support,
>> I am trying to open Chimera's Blast Protein, but everytime I receive this error:
>> Traceback from web service request (connection setup):
>> Traceback (most recent call last):
>>   File "C:\Program Files\Chimera 1.11.2\share\WebServices\opal_client.py", line 11, in __init__
>>     self._setup(serviceName, opalURL, sessionData)
>>   File "C:\Program Files\Chimera 1.11.2\share\WebServices\opal_client.py", line 50, in _setup
>>     self.sudsClient = Client(self.serviceURL + "?wsdl", **kw)
>>   File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\client.py", line 115, in __init__
>>     self.wsdl = reader.open(url)
>>   File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 150, in open
>>     d = self.fn(url, self.options)
>>   File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\wsdl.py", line 136, in __init__
>>     d = reader.open(url)
>>   File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 74, in open
>>     d = self.download(url)
>>   File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 92, in download
>>     fp = self.options.transport.open(Request(url))
>>   File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\https.py", line 62, in open
>>     return HttpTransport.open(self, request)
>>   File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\http.py", line 69, in open
>>     raise TransportError(str(e), e.code, e.fp)
>> TransportError: HTTP Error 407: Proxy Authentication Required
>> Typically, if you get a TypeError, it's a problem on the remote server
>> and it should be fixed shortly.  If you get a different error or
>> get TypeError consistently for more than a day, please report the
>> problem using the Report a Bug... entry in the Help menu.  Please
>> include the traceback printed above as part of the problem description.
>> Traceback from Blastp request:
>> Traceback (most recent call last):
>>   File "C:\Program Files\Chimera 1.11.2\share\blastpdb\ParserBlastP.py", line 361, in _initBlast
>>     self.opal = OpalService(self.ServiceName)
>>   File "C:\Program Files\Chimera 1.11.2\share\WebServices\opal_client.py", line 21, in __init__
>>     raise NonChimeraError("Web service appears "
>> NonChimeraError: Web service appears to be down.  See Reply Log for more details.
>> Typically, if you get a TypeError, it's a problem on the remote server
>> and it should be fixed shortly.  If you get a different error or
>> get TypeError consistently for more than a day, please report the
>> problem using the Report a Bug... entry in the Help menu.  Please
>> include the traceback printed above as part of the problem description.
>> Blast web service appears to be down.  See Reply Log for more details.
>> I have configured Chimera to use the proxy server and I have saved the setting.
>> I hope any help.
>> Best wishes
>> Inviato da Outlook <http://aka.ms/weboutlook <http://aka.ms/weboutlook>>
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