[Chimera-users] Error in using the "align chain sequences" tool in chimera

[Chara Spanou]

Dear all,
After performing the structure comparison of 2 structures using the "MatchMaker" tool of the chimera software,I need to run an alignment of the structure sequences using the "align chain sequences" tool of the chimera.
Unfortunately, I am getting the following error message in the reply log that persists for weeks:
Traceback from web service request (connection setup):Traceback (most recent call last):  File "C:\Program Files\Chimera 1.12\share\WebServices\opal_client.py", line 11, in __init__    self._setup(serviceName, opalURL, sessionData)  File "C:\Program Files\Chimera 1.12\share\WebServices\opal_client.py", line 50, in _setup    self.sudsClient = Client(self.serviceURL + "?wsdl", **kw)  File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\client.py", line 115, in __init__    self.wsdl = reader.open(url)  File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 150, in open    d = self.fn(url, self.options)  File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\wsdl.py", line 136, in __init__    d = reader.open(url)  File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 74, in open    d = self.download(url)  File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 92, in download    fp = self.options.transport.open(Request(url))  File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\https.py", line 62, in open    return HttpTransport.open(self, request)  File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\http.py", line 67, in open    return self.u2open(u2request)  File "C:\Program Files\Chimera 1.12\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\http.py", line 132, in u2open    return url.open(u2request, timeout=tm)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 437, in open    response = meth(req, response)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 550, in http_response    'http', request, response, code, msg, hdrs)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 469, in error    result = self._call_chain(*args)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 409, in _call_chain    result = func(*args)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 656, in http_error_302    return self.parent.open(new, timeout=req.timeout)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 431, in open    response = self._open(req, data)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 449, in _open    '_open', req)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 409, in _call_chain    result = func(*args)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 1240, in https_open    context=self._context)  File "C:\Program Files\Chimera 1.12\bin\lib\urllib2.py", line 1197, in do_open    raise URLError(err)URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)>
Typically, if you get a TypeError, it's a problem on the remote serverand it should be fixed shortly.  If you get a different error orget TypeError consistently for more than a day, please report theproblem using the Report a Bug... entry in the Help menu.  Pleaseinclude the traceback printed above as part of the problem description.Traceback from web application request:Traceback (most recent call last):  File "C:\Program Files\Chimera 1.12\share\WebServices\appWebService.py", line 48, in _initApp    self.backend = Backend(service, url)  File "C:\Program Files\Chimera 1.12\share\WebServices\opal_client.py", line 21, in __init__    raise NonChimeraError("Web service appears "NonChimeraError: Web service appears to be down.  See Reply Log for more details.Service 'opal:ClustalOmegaService' is unavailable.  See Reply Log for more details.
Can you please help?

Thanks a lot for your time,Chara
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