[Chimera-users] Error on installation on a student's computer

[Eric Pettersen]

That's great!

--Eric

> On Jan 11, 2022, at 4:01 PM, Kenward Vaughan via Chimera-users <chimera-users at cgl.ucsf.edu> wrote:
> 
> On 1/10/22 11:39, Eric Pettersen wrote:
>> Hi Kenward,
>> 	No, that number alone isn't enough information.  Does her machine have a Radeon graphics card?  Recent drivers for Radeon cards are buggy and crash Chimera.  If she has a Radeon card, she needs to go to the AMD website and download a newer (if available) or older version of the driver and install it. If she doesn't have a Radeon card, let me know and we'll work from there.
>> 
>> --Eric
>> 
> Hi Eric,
> 
> 
> 
> Wanted to follow up with this--she has an older Radeon card.  New drivers apparently fixed it all.
> 
> Thanks so much!
> 
> 
> 
> Kenward
> 
> 
> 
>> 	Eric Pettersen
>> 	UCSF Computer Graphics Lab
>> 
>> 
>>> On Jan 10, 2022, at 11:06 AM, Kenward Vaughan via Chimera-users <chimera-users at cgl.ucsf.edu <mailto:chimera-users at cgl.ucsf.edu>> wrote:
>>> 
>>> Hello all,
>>> 
>>> As usual I have my students installing Chimera as part of their continuing adventure in organic chemistry, but have one of them reporting an error on attempted startup after installation.  So far I have little information (we haven't started classes yet--next week--but she has sent the error message obtained.  It is apparently on Windows.  I suggested that she try starting from the command line to do the debug run, but this is from a distance at this time and I don't know how savvy she is with such stuff.  
>>> 
>>> Is there enough information in just the number noted by this message for someone to know what might be happening with her setup?  
>>> 
>>> Many thanks, and cheers!
>>> 
>>> 
>>> 
>>> Kenward
>>> 
>>> -- 
>>> In a completely rational society, the best of us would aspire to be 
>>> _teachers_ and the rest of us would have to settle for something less, 
>>> because passing civilization along from one generation to the next 
>>> ought to be the highest honor and the highest responsibility anyone 
>>> could have.     - Lee Iacocca
>>> 
>>> Any fool can know. The point is to understand. - Albert Einstein
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>> 
> 
> -- 
> In a completely rational society, the best of us would aspire to be 
> _teachers_ and the rest of us would have to settle for something less, 
> because passing civilization along from one generation to the next 
> ought to be the highest honor and the highest responsibility anyone 
> could have.     - Lee Iacocca
> 
> Any fool can know. The point is to understand. - Albert Einstein
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