[Chimera-users] Can't open web file

[Elaine Meng]

Hi Emma,
I can only guess it's exactly what the message says, it can't read that URL.

Possibilities:
- you have a very, very old Chimera that can't read https.  Must use Chimera 1.12 or newer.
- that URL is not available (did you try entering it into a web browser)?  They may only keep results for a certain amount of time. If you did the calculation many days ago, they may have removed the data from their website.  To save the data longer-term after a web service calculation, you should open it in Chimera while the data is "fresh" and then save your Chimera session.

I hope this helps,
Elaine  
-----
Elaine C. Meng, Ph.D.                       
UCSF Chimera(X) team
Department of Pharmaceutical Chemistry
University of California, San Francisco

> On May 13, 2022, at 4:26 AM, Emma Belcher via Chimera-users <chimera-users at cgl.ucsf.edu> wrote:
> 
> Hi there, 
>  
> I am a complete beginner with Chimera so apologies for the very basic question. I am trying to open a Consurf output which is a .chimerax file. I have downloaded Chimera to do this and have not changed any default settings (running MacOS Monterey 12.2.1).
>  
> When I try to open the file (either by clicking “Open with Chimera” on the file or opening Chimera and going File > Open… and selecting the file), it comes up with the following error message:
>  
> Error reading consurf_1652376787.chimerax:
> Couldn't find url 'https://consurf.tau.ac.il/results/1652376787/msa_file_fasta.aln.clustalw': [Errno socket error] [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:661)
>  
> I have no idea what this means or how to fix it, so would appreciate any tips!
>  
> Thank you, 
> Emma Belcher