[chimerax-users] GUI not properly visualized

[Pascal Albanese UU]

Thanks!

It worked out, the last update of the Intel UHD graphics 630 ( 26.20.100.6952
,A03  ) is the issue, when going back to Version 25.20.100.6617, A00 then
it works perfectly.


Bets regards,

Pascal


Il giorno mar 24 set 2019 alle ore 20:03 Tom Goddard <goddard at sonic.net> ha
scritto:

> Hi Pascal,
>
>   ChimeraX uses the Qt window toolkit for its graphical user interface.
> Qt is not working on your system, very likely because of a problem with
> your graphics driver.  You may want to try an older graphics driver.  There
> is some small possibility your ChimeraX preferences cause this problem.
> You could delete those preferences by removing folder
>
> C:/Users/<your-user-name>/AppData/Local/UCSF/ChimeraX
>
> This will remove your file history, command history, preferences and any
> extra tools you installed from the toolshed, basically getting you back to
> ChimeraX default settings.
>
>   You can use ChimeraX menu Help / Report a Bug if you want to continue to
> discuss this so it this goes into our bug tracking database including your
> graphics driver version, that is if the GUI works enough to show the bug
> reporting dialog.
>
> Tom
>
>
> On Sep 24, 2019, at 3:17 AM, Pascal Albanese UU <p.albanese at uu.nl> wrote:
>
> Hi Tom,
> thanks for the answer, the driver is already updated, the issue i have is
> only when i open a structure, at first the screen looks normal, like this:
>
> <image.png>
> but when i go for resizing the window, everything squeezes...it looks like
> this:
> <image.png>
>
> I don't know what kind of bug it might be,
>
> P
>
>
>
> Il giorno lun 23 set 2019 alle ore 20:01 Tom Goddard <goddard at sonic.net>
> ha scritto:
>
>> If the user interface buttons and panels do not display in ChimeraX 0.9
>> and the daily build then it is almost surely a graphics driver problem.
>> Try to update your graphics driver.
>>
>> Tom
>>
>>
>> On Sep 23, 2019, at 7:26 AM, Pascal Albanese UU wrote:
>>
>> Hi Chimera staff,
>> i just changed PC ad now i have huge visualization problems of the GUI,
>> when opening is fine but when i open any pdb file or session all buttons
>> and commands in the window disappear. Command line actually works but all i
>> see is this:
>> <image.png>
>>
>> do you have any explanation? i tried different releases (0.9 official,
>> daily builds)
>>
>> I'm using W10 enterprise, 64bit, intel i9 9900, UHD graphics 630.
>>
>> Thanks for the support,
>>
>> best regards,
>> --
>>
>> Pascal Albanese Ph.D
>>
>>
>> PostDoc
>>
>> Biomolecular Mass Spectrometry and Proteomics
>>
>> Utrecht Institute for Pharmaceutical Sciences
>>
>> Utrecht University
>>
>> Padualaan 8
>>
>> 3584 CH, Utrecht
>>
>> The Netherlands
>>
>> Telephone: +31 30 253 6805
>>
>>
>>
>> https://www.hecklab.com/
>>
>>
>>
>>
>> _______________________________________________
>> ChimeraX-users mailing list
>> ChimeraX-users at cgl.ucsf.edu
>> Manage subscription:
>> http://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users
>>
>>
>>
>
> --
>
> Pascal Albanese Ph.D
>
>
> PostDoc
>
> Biomolecular Mass Spectrometry and Proteomics
>
> Utrecht Institute for Pharmaceutical Sciences
>
> Utrecht University
>
> Padualaan 8
>
> 3584 CH, Utrecht
>
> The Netherlands
>
> Telephone: +31 30 253 6805
>
>
>
> https://www.hecklab.com/
>
>
>
>
>
>

-- 

Pascal Albanese Ph.D


PostDoc

Biomolecular Mass Spectrometry and Proteomics

Utrecht Institute for Pharmaceutical Sciences

Utrecht University

Padualaan 8

3584 CH, Utrecht

The Netherlands

Telephone: +31 30 253 6805



https://www.hecklab.com/
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