[chimerax-users] I Have a Problem Installing ChimeraX on Debian Buster

Greg Couch gregc at cgl.ucsf.edu
Wed Oct 20 11:57:51 PDT 2021


Unfortunately, only Ubuntu LTS distributions and RHEL/CentOS 
distributions are supported.

That said, that error means that there was an error loading the Qt user 
interface toolkit.  Most likely there is a missing or wrong version of a 
shared library.  Try running "ldd 
/usr/lib/ucsf-chimerax/lib/python3.9/site-packages/PyQt5/Qt/plugins/platforms/libqxcb.so". 
(On CentOS that would be /usr/libexec/UCSF-ChimeraX instead of 
/usr/lib/ucsf-chimerax.)  I would expect there would some lines with 
"not found" in them.  Then you'll need to figure out how to get the 
missing shared libraries.

Alternatively, you could upgrade to Debian 11.  A user was able to get 
ChimeraX installed there by using "dpkg  -i --ignore-depends=libllvm10 
ucsf-chimerax...deb" using the Ubuntu 20.04 version of ChimeraX.  They 
also had to install the other dependencies separately.

     -- Greg

On 10/20/2021 10:43 AM, Stephen P. Molnar via ChimeraX-users wrote:
> I am attempting the installation of 
> ChimeraC-1.2.5(chimerax-1.2.5-rc-2021.05.24) on my up to date Debian 
> v-1064 bit platform. I  open the tar.gz package without any 
> difficulties, but when I attempt to execute ChmieraX i get the following:
>
> comp at AbNormal:~/Apps/chimerax-1.2.5-rc-2021.05.24/bin$ ./ChimeraX
> qt.qpa.plugin: Could not load the Qt platform plugin "xcb" in "" even 
> though it was found.
> This application failed to start because no Qt platform plugin could 
> be initialized. Reinstalling the application may fix this problem.
>
> Available platform plugins are: eglfs, linuxfb, minimal, minimalegl, 
> offscreen, vnc, wayland-egl, wayland, wayland-xcomposite-egl, 
> wayland-xcomposite-glx, xcb.
>
> Fatal Python error: Aborted
>
> Current thread 0x00007fcb3dafd740 (most recent call first):
>   File 
> "/home/comp/Apps/chimerax-1.2.5-rc-2021.05.24/lib/python3.8/site-packages/chimerax/ui/gui.py", 
> line 157 in __init__
>   File 
> "/home/comp/Apps/chimerax-1.2.5-rc-2021.05.24/lib/python3.8/site-packages/ChimeraX_main.py", 
> line 577 in init
>   File 
> "/home/comp/Apps/chimerax-1.2.5-rc-2021.05.24/lib/python3.8/site-packages/ChimeraX_main.py", 
> line 1015 in <module>
>   File 
> "/home/comp/Apps/chimerax-1.2.5-rc-2021.05.24/lib/python3.8/runpy.py", 
> line 87 in _run_code
>   File 
> "/home/comp/Apps/chimerax-1.2.5-rc-2021.05.24/lib/python3.8/runpy.py", 
> line 194 in _run_module_as_main
> Aborted
> comp at AbNormal:~/Apps/chimerax-1.2.5-rc-2021.05.24/bin$
>
> xcb is installed, but the Debian v-10 default version of python is 
> 3.7. Is this the problem?
>
> Is there a solution? Reinstalling did not fix the problem.
>
> Thanks in advance.
>


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