[chimerax-users] Issues with download

[Tom Goddard]

Hi Clara,

 If you are on Windows, perhaps the ChimeraX troubleshooting web page will help

	https://www.rbvi.ucsf.edu/chimerax/docs/troubleshoot.html

The most common problem is a bad graphics driver.

	Tom

> On Feb 11, 2022, at 1:17 PM, Clara Kjerfve via ChimeraX-users <chimerax-users at cgl.ucsf.edu> wrote:
> 
> Hello, 
> 
> I have downloaded the updated daily version of your software but am unable to open the app. I have updated to the newest software and still not able to open it. Can you please send me some steps on how to proceed. Thank you. 
> 
> Clara Kjerfve 
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