[chimerax-users] ChimeraX does not work on windows server running RDS

[Fabian Glaser]

I see, that explains the problem I guess… 

Thanks a lot,

Fabian

--------------------------
Fabian Glaser, PhD

Structural and Computational Biology Unit
The Lorry I. Lokey Center for Life Sciences and Engineering
Technion - Israel Institute of Technology, Haifa, Israel

> On 21 Mar 2022, at 20:21, Tom Goddard <goddard at sonic.net> wrote:
> 
> Hi Fabian,
> 
>   If Chimera works and ChimeraX does not it may be that your system graphics driver does not support the more modern OpenGL graphics version (3.3) required by ChimeraX.
> 
>   Our UCSF servers are down -- below is a PDF of the ChimeraX troubleshooting page which talks about inadequate graphics drivers.  Maybe starting in debug mode will indicate if that is a problem.
> 
> 	Tom
> 
> <troubleshoot.pdf>
> 
> 
>> On Mar 21, 2022, at 11:14 AM, Fabian Glaser <fabian.glaser at gmail.com <mailto:fabian.glaser at gmail.com>> wrote:
>> 
>> Dear Tom,
>> 
>> Thanks a lot for your quick answer. 
>> Yes, Chimera works, and ChimeraX does not show anything, the link you provided seems to be not available at this moment.
>> 
>> Can we provide you with additional information?
>> 
>> Thanks,
>> 
>> Fabian
>> 
>> --------------------------
>> Fabian Glaser, PhD
>> 
>> Structural and Computational Biology Unit
>> The Lorry I. Lokey Center for Life Sciences and Engineering
>> Technion - Israel Institute of Technology, Haifa, Israel
>> 
>>> On 21 Mar 2022, at 20:08, Tom Goddard <goddard at sonic.net <mailto:goddard at sonic.net>> wrote:
>>> 
>>> Hi Fabian,
>>> 
>>> Do you mean the ChimeraX window does not appear?  The ChimeraX troubleshooting web page describes how to start in debug mode to get an error message which might indicate the problem
>>> 
>>> 	https://www.cgl.ucsf.edu/chimerax/docs/troubleshoot.html#winstart <https://www.cgl.ucsf.edu/chimerax/docs/troubleshoot.html#winstart>
>>> 
>>> Have other versions of ChimeraX or Chimera worked on these computers?
>>> 
>>> 	Tom
>>> 
>>> 
>>> 
>>>> On Mar 21, 2022, at 5:26 AM, Fabian Glaser via ChimeraX-users <chimerax-users at cgl.ucsf.edu <mailto:chimerax-users at cgl.ucsf.edu>> wrote:
>>>> 
>>>> Dear Elaine,
>>>> 
>>>> When we try to run ChimeraX 1.3 on server 2016 windows on a computer farm (for teaching purposes), nothing happens, despite that the installation worked perfectly well.
>>>> 
>>>> Any suggestion what we could do?
>>>> 
>>>> Thanks a lot in advance,
>>>> 
>>>> Fabian
>>>> 
>>>> --------------------------
>>>> Fabian Glaser, PhD
>>>> 
>>>> Structural and Computational Biology Unit
>>>> The Lorry I. Lokey Center for Life Sciences and Engineering
>>>> Technion - Israel Institute of Technology, Haifa, Israel
>>>> 
>>>> _______________________________________________
>>>> ChimeraX-users mailing list
>>>> ChimeraX-users at cgl.ucsf.edu <mailto:ChimeraX-users at cgl.ucsf.edu>
>>>> Manage subscription:
>>>> https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users <https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users>
>>> 
>> 
> 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://www.rbvi.ucsf.edu/pipermail/chimerax-users/attachments/20220321/0ad75559/attachment.html>