[chimerax-users] ChimeraX does not work on windows server running RDS

[Greg Couch]

Fabian,

Tell us (me) more about your computer.  Temporarily switch your 
computer's default language to English (if needed).  Then run the dxdiag 
program, click on "Save All Information", and send me the resulting text 
file.  What I'm primarily looking for is the information about the 
graphics options.  Is there a discrete graphics card?  And what version 
is the graphics driver.  But it will also tell me what CPU is in the 
computer, how much memory your computer has, and the exact version of 
Windows it is running.  (I'm only interested in the information on the 
System and Display tabs, you can edit the rest out of the text file, or 
not).

And how is this remote computer accessed?  Do you use a remote desktop 
client?  Some other application?  Is ChimeraX running in a virtual 
machine?  All of that could make a difference.

     -- Greg

On 3/21/2022 12:03 PM, Elaine Meng via ChimeraX-users wrote:
> Hi Fabian,
> The ChimeraX download page recommends using computers that are relatively new (e.g. last 4 years) so it may be that the 2016 Windows system is just too old.  I don't know specifically, however, since I don't have that type of computer to try myself.
>
> Were you able to run ChimeraX (any other version) on that same system before?  Have you been using it for Chimera?  If Chimera still works there you may have to keep using it instead of ChimeraX, unfortunately.
>
> Sorry about the difficulties,
> Elaine
> -----
> Elaine C. Meng, Ph.D.
> UCSF Chimera(X) team
> Department of Pharmaceutical Chemistry
> University of California, San Francisco
>
>
>> On Mar 21, 2022, at 5:26 AM, Fabian Glaser <fabian.glaser at gmail.com> wrote:
>>
>> Dear Elaine,
>>
>> When we try to run ChimeraX 1.3 on server 2016 windows on a computer farm (for teaching purposes), nothing happens, despite that the installation worked perfectly well.
>>
>> Any suggestion what we could do?
>>
>> Thanks a lot in advance,
>>
>> Fabian
>>
>> --------------------------
>> Fabian Glaser, PhD
>>
>> Structural and Computational Biology Unit
>> The Lorry I. Lokey Center for Life Sciences and Engineering
>> Technion - Israel Institute of Technology, Haifa, Israel
>>
>
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