[chimerax-users] OpenGL woes on Windows

[Greg Couch]

Yes, something odd is going on.  It sounds like it should work. You can 
double check that the graphics driver is installed by running the dxdiag 
program that comes with Windows, and looking at the Display tab.  dxdiag 
also has a button to "Save All Information".  Please click on that and 
send me the resulting text file, usually dxdiag.txt.  But that doesn't 
tell us about any issues with the OpenGL part of the graphics driver.  
For that, please download 
https://www.cgl.ucsf.edu/home/gregc/wglinfo.exe, run it inside a 
terminal/command window, and send me the text output.  wglinfo prints 
out all of the OpenGL options supported by your graphics driver.

Another thought, does your Windows box also have integrated graphics?  
Make sure your display is connected to the Nvidia card.

     Best,

     Greg

On 5/21/2022 9:47 AM, Pranav Shah via ChimeraX-users wrote:
> Hi Team,
> I have installed the latest RC of chimerax on a windows box running
> v10 Pro. The box has an Nvidia RTX6000 GPU card as well. I have
> updated the Nvidia drivers to the latest version yet when I start
> ChimeraX, i see the following error message -
> ChimeraX requires OpenGL graphics version 3.3.
> Your computer graphics driver provided version 3.0
> Try updating your graphics driver.
>
> Nvidia driver version -
> Version:    R510 U6 (512.78)  WHQL; Release Date:    2022.5.16;
> Operating System:    Windows 10 64-bit, Windows 11
> Do you guys have any suggestions for trouble shooting?
> Best,
> Pranav
> --
> Pranav Shah
> Postdoctoral Research Fellow.
>
> Division of Structural Biology,
> Wellcome Trust Centre for Human Genetics,
> University of Oxford,
> Roosevelt Drive, Oxford OX3 7BN,
> UK
> _______________________________________________
> ChimeraX-users mailing list
> ChimeraX-users at cgl.ucsf.edu
> Manage subscription:
> https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users