[chimerax-users] ChimeraX troubleshooting

[Tom Goddard]

Hi Joseph,

  To see why ChimeraX is failing to start on Windows, run it from a Windows Command Prompt as follows (two dashes in --debug)

	"C:\Program Files\ChimeraX 1.0\bin\ChimeraX-console.exe" --debug

and send us the error message this gives.

	Tom


> On Jun 17, 2020, at 1:51 AM, Joseph Chamieh <joseph.chamieh at umontpellier.fr> wrote:
> 
> Dear ChimeraX developers,
> First I would like to thank you for your wonderful job. I was looking for a software able to modelize my peptide in 3D and do all the calculations on it and I found ChimeraX yesterday, I downloaded and installed the software and directly found it as the best answer for my “problems”, however it worked in the morning and after a restarting of my laptop on midday, I was not able to start the software, so I uninstalled/reinstalled, I restarted again but since then I could not find the solution, I use an HP laptop Win 10 64 bit, I attached the dxdiag summary.
> I would appreciate it if you could help me find the solution.
> Best regards
> Joseph
>  
> _____________________________________________________________________
> Joseph Chamieh, PhD, HDR
> Institut des Biomolécules Max Mousseron, UMR CNRS 5247, 
> Université de Montpellier, 
> Place Eugène Bataillon, case courrier 1706,
> F-34095 Montpellier Cedex 5, France
> Phone: +33 4 67 14 39 20
> Fax: +33 4 67 63 10 46
> http://www.dsbc.univ-montp2.fr/recherche_en.html <http://www.dsbc.univ-montp2.fr/recherche_en.html>
> http://orcid.org/0000-0003-4209-1337 <http://orcid.org/0000-0003-4209-1337>
> ______________________________________________________________________
>  
> <DxDiag.txt>_______________________________________________
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