[chimerax-users] win10 chimeraX1.1 cannot open after adding a RAM to computer

[Tom Goddard]

Hi Jianping,

  Adding memory to your computer should not break ChimeraX -- that is probably not the problem.  Two possible problems are 1) your graphics driver got updated and no longer works -- in that case update your graphics driver, or 2) your ChimeraX settings got corrupted.  On Windows the settings are in

	C:\Users\yourname\AppData\Local\UCSF\ChimeraX\

Remove or rename that directory and ChimeraX will use default settings and perhaps it will start.

	Tom

> On Feb 7, 2021, at 9:06 PM, Jianping Wu <wujp0828 at 163.com> wrote:
> 
> Hi all,
> 
> I cannot open chimeraX1.1 in my PC after I adding a memory to the computer (Win10 system). All other programs in my PC are not affected. The GUI just did not show up after I click the icon. There was no error message. The wired thing was even after I removed the added memory, I still cannot open it. Re-installation of chimeraX was also not helpful. 
> Can anyone help me with it? 
> 
> Thanks a lot!
> Jianping
> _______________________________________________
> ChimeraX-users mailing list
> ChimeraX-users at cgl.ucsf.edu
> Manage subscription:
> https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://plato.cgl.ucsf.edu/pipermail/chimerax-users/attachments/20210208/28c50d96/attachment.html>