[chimerax-users] ChimeraX issue

[Greg Couch]

Whether or not you can update your virtual machine to OpenGL 3.3 depends 
if your virtual machine supports it or not -- that is, it is a (virtual) 
hardware problem, not a software problem.  For example, with Oracle 
VirtualBox on Windows, it is not possible at this time.  I don't have 
experience with other virtual machine software to know which ones 
support OpenGL 3.3.  If they do, the OpenGL provided by the host 
operating system would need to be OpenGL 3.3 or higher, and the virtual 
machine would need to configured to use the host's OpenGL.

If you do find a virtual machine that supports OpenGL 3.3, please let us 
know.  As please remember, ChimeraX's performance will be lower when 
running in a virtual machine.  If you can view the data with a native 
version of ChimeraX, you'll be much happier.

     Good luck,

     Greg


On 10/20/2021 1:01 PM, Amaya Cuesta, Joan via ChimeraX-users wrote:
> Dear ChimeraX Team,
> I’m trying to use ChimeraX on my VM (Ubuntu 20.04.01), but I’m having 
> the error on the screenshot attached below.
> I tried to update OpenGL to 3.3, and on the terminal it seems that it 
> installed everything but then when I try to open again I’m getting the 
> same issue.
> I tried to update OpenGL following this: 
> _https://www.reddit.com/r/Ubuntu/comments/8tpq05/how_can_update_my_display_driver_to_opengl_33/_ 
> <https://www.reddit.com/r/Ubuntu/comments/8tpq05/how_can_update_my_display_driver_to_opengl_33/>
> But always when I do the command: glxinfo | grep "OpenGL version", it 
> shows: “OpenGL version string: 3.1 Mesa 21.0.3”.
> Not sure why it is not updating to 3.3 while all the other packages 
> are upgraded.
> Could you please advice?
> Kind regards
> *Joan Cuesta (BSc)*
> Viral Zoonoses Research Scientist
> *Rabies and Viral Zoonoses Group*
> *Animal & Plant Health Agency* *(APHA)*
> Internal extension: 71528      External: 02087201528     | 
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